Terms and Conditions

overview

This website is owned and operated by Hybrid Wellness. Throughout this site, the terms “we”, “us”, and “our” refer to Hybrid Wellness. By visiting our website and/or purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions, along with any additional policies referenced within this document.

acceptance of terms

Access to and use of our website and services is subject to your agreement to these Terms & Conditions. If you disagree with any part of these terms, you should discontinue use of our website and services immediately.

We may revise, update, or modify these Terms & Conditions at any time. Your continued use of the website after changes are posted signifies your acceptance of those updates.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you have reached the legal age of majority in your state or country of residence. You agree not to use our products for unlawful or unauthorised purposes, including violation of any applicable laws such as intellectual property laws. Any breach may result in immediate suspension or termination of service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to decline service to anyone at our discretion. Content you provide (excluding payment information) may be transferred across networks without encryption. You may not copy, reproduce, resell, or exploit any portion of our services without prior written consent from Hybrid Wellness.

SECTION 3 – ACCURACY OF INFORMATION

While we strive to ensure all information on this website is accurate and up to date, we do not warrant that all content is free from errors or omissions. Any reliance on information found on this site is at your own discretion and risk.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Product pricing and service availability may change without prior notice. We reserve the right to modify, suspend, or discontinue any product or service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Some items may be offered exclusively online. We make reasonable efforts to display product colours and images accurately; however, variations may occur depending on your device. We reserve the right to limit quantities, discontinue products, or revise descriptions at our discretion.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our sole discretion. You agree to provide accurate and complete billing and account information and to update your details promptly when necessary.

SECTION 7 – THIRD-PARTY TOOLS

Our website may provide access to third-party tools that we do not control or monitor. These tools are provided on an “as is” and “as available” basis without warranties. Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

This website may contain links to external websites. We are not responsible for the content, accuracy, or practices of third-party sites and accept no liability for any damages arising from their use.

SECTION 9 – USER COMMENTS AND FEEDBACK

Any comments, suggestions, ideas, or submissions you provide may be used by Hybrid Wellness without restriction or compensation. We are not obligated to maintain confidentiality for any submissions unless required by law.

SECTION 10 – PERSONAL INFORMATION

Personal information submitted through this website is governed by our Privacy Policy in addition to these Terms & Conditions.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct inaccuracies, errors, or omissions and to cancel orders if necessary, without prior notice.

SECTION 12 – PROHIBITED USES

You may not use this website or its content for unlawful activities, to violate regulations or laws, to infringe intellectual property rights, or to disrupt the security or functionality of the website.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Unless otherwise specified, all products and services are provided without guarantees or warranties. Please review individual product listings for applicable warranty details.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Hybrid Wellness from any claims, damages, or expenses arising from your breach of these Terms & Conditions.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We reserve the right to suspend or terminate your access if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms & Conditions, together with any policies published on this site, represent the entire agreement between you and Hybrid Wellness.

SECTION 18 – GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS & CONDITIONS

We may revise or replace these Terms at any time. It is your responsibility to review this page periodically for updates.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact:

Email:

SECTION 21 – PRE-ORDER TERMS

A deposit of 50% is required to secure pre-order items. Unless otherwise stated, deposits for pre-orders are fully refundable.

SECTION 22 – FREE SHIPPING (EXCLUDED AREAS)

Free shipping applies within Australia, excluding certain remote and regional areas. Additional shipping charges may apply to specific postcodes, or orders may be cancelled if delivery is not feasible. Excluded postcodes include but are not limited to:

0822, 0850, 0852, 0860, 0870, 0872, 6707, 6714, 6718, 6721, 6722, 6725, 6726, 6728, 6740, 6743, 6751, 6753, 6754, 6765, 6770, 4481, 4482, 4735, 4821, 4824, 4825, 4874, 4875, 4876, 4895, 5722, 5723, 5724, 5725, 5731, 5732, 5733, 5734, 7255, 7256, 2898, 2899, 6798, 6799.

PROMOTIONAL OFFERS & COUPON CODES

Promotional codes are subject to the following conditions unless otherwise specified:

  • Offers are valid for a limited time only.
  • One code per customer unless otherwise stated.
  • Not valid on already discounted products.
  • May exclude certain financing options.
  • Must be applied during checkout and cannot be added after purchase.
  • Cannot be used toward shipping fees.
  • Additional restrictions may apply depending on the promotion.
  • Minimum spend requirements exclude taxes and shipping.
  • Codes are non-transferable and not redeemable for cash.
  • Refunds will reflect the discounted purchase amount.
  • Only one code may be used per transaction.
  • Hybrid Wellness reserves the right to cancel promotions if terms are violated or where prohibited by law.

These promotional terms may be modified at any time without notice.

contact details

Email: XXXXXXXXXXX

Phone: (03) 7068 6310